Help Center

Frequently asked questions

Everything you need to know about packages, payment and your travel reports.

Traveler ($1) gives you a category packing list plus three essential destination tips. Explorer ($2) adds health and safety advice, cultural customs and seasonal weather tips. Adventurer ($3) is the complete guide - everything in Explorer plus local phrases, a travel risk assessment, a detailed health guide and insider tips.
Each report is created by an AI travel advisor based on your exact destination, travel dates, season and traveler type. It is generated fresh for your trip - not pulled from a fixed template.
One payment produces one personalized report. Once generated, the report is yours to keep - print it, copy it, or send it to your email. If you need a guide for another trip, simply create a new one.
The interface and your report are available in 25+ languages, including English, Serbian, German, French, Spanish, Italian, Russian, Chinese, Japanese, Arabic and more. The site auto-detects your language from your location, and you can change it anytime from the menu.
Payment is handled securely through PayPal. You can pay with your PayPal balance or any card PayPal accepts. We never see or store your card details.
Yes. After payment you land on a review page that shows all your trip details. You can go back and edit anything before the report is generated. Once you confirm and generate, the report is final.
We collect only what is needed to build your report and process payment. We do not sell your data. See our Privacy Policy for the full details.
Our reports are advisory and based on general knowledge of destinations. Travel conditions, entry rules and safety situations change constantly. Always verify critical details such as visas, vaccinations and security advisories with official government and health sources before you travel.
Because each report is generated on demand and delivered instantly, payments are generally non-refundable once a report has been generated. If something went wrong and no report was produced, contact us and we will make it right.